Meet the Staff

Director of Operations
Practice Administrator

As the Director of Operations and Practice Administrator, Zach is responsible for managing all business operations, business development, personnel, human resources, and marketing. Zach joined our team in 2018 and possesses over 15 years of experience in the aesthetic space. With a passion for customer service and patient satisfaction, Zach is devoted to ensuring every patient at Basu Aesthetics + Plastic Surgery receives the highest quality of care. In his spare time, he enjoys spending time with his family and lifting weights. His favorite quote is, “On the road to success you can be sure of one thing – there is never a crowd on the extra mile.”

Zach@basuplasticsurgery.comcreate new email

Office Manager

With over 10 years in customer service and 3 years in aesthetics, Sam is the smiling face that we all know and love as you walk in the front doors of Basu Plastic Surgery. She creates strong relationships with our patients and loves seeing everyone’s transformations. Sam was born in Pakistan, has a 4 year old son and 3 dogs who are also her babies. When she isn’t at the office she enjoys going to the gym and reading.

Certified Surgical Technologist

As a surgical technologist, Linnea is an integral part of our surgical team. Linnea helps maintain a safe protocol for surgical cases, preparing the operating rooms and assisting Dr. Basu during surgery.  In addition, she helps to maintain supplies and vendor relationships. When she’s not assisting in surgery, she’s providing quality preoperative and postoperative care to our patients. Linnea was born and raised in Tyler, TX, and completed her CST in 2010. Dr. Basu took early notice of her exceptional skillset in the operating room, her unconditional commitment to the patient, and her attention to fine details (great minds think and work alike).  Basu Aesthetics + Plastic Surgery recruited her from the hospital over six years ago.  She always looks forward to spending quality time with her kids, off-roading in her Jeep, and last but certainly not least, football season (Go Texans!). Linnea has a passion for assisting others and helping our patients achieve their aesthetic goals while helping them feel good about themselves.

Board-Certified Anesthesiologist

After working in the medical center for over 15 years as a ABA board-certified anesthesiologist, Dr. Mary Ellen Firat, MD, serves as the head of anesthesia at Basu Aesthetics + Plastic Surgery and our Ambulatory Surgery Center – Beleza Surgery Center. Hailing from Auburn, AL, Dr. Firat attended Loyola University in New Orleans for undergrad and obtained her M.D. from the University of South Alabama College of Medicine. She moved to Houston for anesthesia residency at UT Houston in 1999 and made it her home. It had always been her “dream job” to do aesthetic plastic surgery at an outpatient surgery center, as she enjoys watching the patients’ transformations and loves helping them start their journeys while providing a relaxing anesthetic suited to each individual. In her spare time, she loves spending time with her husband and four fur babies.

Plastic Surgery Nurse

Shannon received her LVN nursing degree with honors in 1998.  She gained valuable experience in many fields of nursing before finding her true passion as a plastic surgery nurse in 2003.  She decided to expand her knowledge of this specialty and joined Basu Aesthetics + Plastic Surgery in 2012.  She provides continuity of care by remaining at the patient’s side during all phases of the surgery, ensuring that all patients’ needs are met, giving each person a unique and fulfilling experience.  In addition to her surgical roles, Shannon has gained advanced training in facial aesthetics working with dermal fillers and neurotoxins such as Botox.  Her techniques provide natural results with a caring, gentle touch.  Shannon takes great pride in helping patients regain their confidence. During her time off, she enjoys playing golf, relaxing by the pool, and watching her kids play competitive sports.

Plastic Surgery Nurse

Susan (BSN, RN) is truly a patient advocate and a champion of exceptional patient care. She has a Bachelor of Science in nursing from the University of Texas at El Paso. She was inducted in the National Honor Society of Nursing, Sigma Theta Tau in 1981. She has been a plastic reconstructive surgical and skincare nurse since 1991. Her vast knowledge in this industry has been proven by her plethora of loyal and satisfied patients. Susan enjoys creating a personalized experience vowing to be honest and true to all patients while defining the science and art of skin care and plastic surgery, inclusive of wellness and health awareness. Susan also speaks Spanish. In the past, she has enjoyed being a Court Appointed Special Advocate (CASA) and has served as a board member for the Victoria Ballet Company and the Children’s Museum of Victoria and Temple Binai Israel. Outside of work, she enjoys traveling, gardening, baking, reading, and spending time with her three daughters and family.

Plastic Surgery Nurse

Physician Assistant- Plastic Surgery

Madison Nieberlein, PA-C has a multifaceted skill set that is put to excellent use across all of Basu Aesthetics and Plastic Surgery, from the operating room where she assists Dr. Basu in surgery, in clinic where she helps patients in those critical moments before and after surgery, or in the medical spa where you might find her doing injectables like Botox and Restylane.

Madison received her Bachelor’s Degree in Psychology and a Master’s Degree in Neuroscience from Tulane University. Madison has always had a call for practicing medicine. In 2018 she then attended University of Texas Health Science Center San Antonio and received her Master’s Degree in Physician Assistant Studies. Madison chose to specialize in Plastic & Reconstructive Surgery where she has a background in craniofacial reconstruction, breast reconstruction, and aesthetic surgery.

Madison draws on her experience as an elite collegiate athlete and her recent medical mission to Guatemala to be warm and empathetic and to expertly anticipate the needs of her patients.

Plastic Surgery Nurse