Northwest Houston
Cypress Office
9899 Towne Lake Parkway, Suite 100
Cypress, Texas 77433
(713) 799-2278

Houston Office
1700 Post Oak BLVD, Suite 1-280
Houston, Texas 77056
(713) 799-2278

Meet the Staff


Director of Operations
Practice Administrator

As the Director of Operations and Practice Administrator, Zach is responsible for managing all business operations, business development, personnel, human resources, and marketing. Zach joined our team in 2018 and possesses over 15 years of experience in the aesthetic space. With a passion for customer service and patient satisfaction, Zach is devoted to ensuring every patient at Basu Aesthetics + Plastic Surgery receives the highest quality of care. In his spare time, he enjoys spending time with his family and lifting weights. His favorite quote is, “On the road to success you can be sure of one thing – there is never a crowd on the extra mile.”


Office Manager

With over 10 years in customer service and 3 years in aesthetics, Sam is the smiling face that we all know and love as you walk in the front doors of Basu Plastic Surgery. She creates strong relationships with our patients and loves seeing everyone’s transformations. Sam was born in Pakistan, has a 4 year old son and 3 dogs who are also her babies. When she isn’t at the office she enjoys going to the gym and reading.

Linnea, CST

Certified Surgical Technologist

As a surgical technologist, Linnea is an integral part of our surgical team. Linnea helps maintain a safe protocol for surgical cases, preparing the operating rooms and assisting Dr. Basu during surgery.  In addition, she helps to maintain supplies and vendor relationships. When she’s not assisting in surgery, she’s providing quality preoperative and postoperative care to our patients. Linnea was born and raised in Tyler, TX, and completed her CST in 2010. Dr. Basu took early notice of her exceptional skillset in the operating room, her unconditional commitment to the patient, and her attention to fine details (great minds think and work alike).  Basu Aesthetics + Plastic Surgery recruited her from the hospital over six years ago.  She always looks forward to spending quality time with her kids, off-roading in her Jeep, and last but certainly not least, football season (Go Texans!). Linnea has a passion for assisting others and helping our patients achieve their aesthetic goals while helping them feel good about themselves.

Mary Ellen, MD

Board-Certified Anesthesiologist

After working in the medical center for over 15 years as a ABA board-certified anesthesiologist, Dr. Mary Ellen Firat, MD, serves as the head of anesthesia at Basu Aesthetics + Plastic Surgery and our Ambulatory Surgery Center – Beleza Surgery Center. Hailing from Auburn, AL, Dr. Firat attended Loyola University in New Orleans for undergrad and obtained her M.D. from the University of South Alabama College of Medicine. She moved to Houston for anesthesia residency at UT Houston in 1999 and made it her home. It had always been her “dream job” to do aesthetic plastic surgery at an outpatient surgery center, as she enjoys watching the patients’ transformations and loves helping them start their journeys while providing a relaxing anesthetic suited to each individual. In her spare time, she loves spending time with her husband and four fur babies.

Shannon, LVN

Plastic Surgery Nurse

Shannon received her LVN nursing degree with honors in 1998.  She gained valuable experience in many fields of nursing before finding her true passion as a plastic surgery nurse in 2003.  She decided to expand her knowledge of this specialty and joined Basu Aesthetics + Plastic Surgery in 2012.  She provides continuity of care by remaining at the patient’s side during all phases of the surgery, ensuring that all patients’ needs are met, giving each person a unique and fulfilling experience.  In addition to her surgical roles, Shannon has gained advanced training in facial aesthetics working with dermal fillers and neurotoxins such as Botox.  Her techniques provide natural results with a caring, gentle touch.  Shannon takes great pride in helping patients regain their confidence. During her time off, she enjoys playing golf, relaxing by the pool, and watching her kids play competitive sports.

Susan, BSN, RN

Plastic Surgery Nurse

Susan (BSN, RN) is truly a patient advocate and a champion of exceptional patient care. She has a Bachelor of Science in nursing from the University of Texas at El Paso. She was inducted in the National Honor Society of Nursing, Sigma Theta Tau in 1981. She has been a plastic reconstructive surgical and skincare nurse since 1991. Her vast knowledge in this industry has been proven by her plethora of loyal and satisfied patients. Susan enjoys creating a personalized experience vowing to be honest and true to all patients while defining the science and art of skin care and plastic surgery, inclusive of wellness and health awareness. Susan also speaks Spanish. In the past, she has enjoyed being a Court Appointed Special Advocate (CASA) and has served as a board member for the Victoria Ballet Company and the Children’s Museum of Victoria and Temple Binai Israel. Outside of work, she enjoys traveling, gardening, baking, reading, and spending time with her three daughters and family.

Madison Nieberlein, PA-C

Madison, MS, MPAS, PA-C

Physician Assistant- Plastic Surgery

Madison Nieberlein, PA-C has a passion for achieving balanced refreshed results using Botox, Dysport, Restylane, and Juvedérm products. She particularly loves lip enhancement.

Madison received her Bachelor’s Degree in Psychology and a Master’s Degree in Neuroscience from Tulane University. Madison has always had a call for practicing medicine. In 2018 she attended University of Texas Health Science Center San Antonio and received her Master’s Degree in Physician Assistant Studies. Madison chose to specialize in Plastic & Reconstructive Surgery where she has a background in craniofacial reconstruction, breast reconstruction, and aesthetic surgery.

Madison draws on her experience as an elite collegiate athlete and her recent medical mission to Guatemala to be warm and empathetic and to expertly anticipate the needs of her patients.

Rita, BSN, RN

Plastic Surgery Nurse

Rita was born and raised in Texas. She graduated from Lamar University with her Bachelor’s in Nursing Science and was inducted into Sigma Theta Tau International Honor Society of Nursing. She began her nursing career working on a Medical Surgical and Telemetry unit for 3 years. She then transitioned into the field of plastic surgery where she discovered her true passion. She is with you on the day of surgery as well as at post operative appointments. She takes pride in helping patients realize their cosmetic goals and seeing the positive impact it makes on their lives.  Outside of work, Rita enjoys exploring new coffee shops, visiting bookstores and spending time with her family and friends.

Mary, BSN, RN

Plastic Surgery Nurse

Mary graduated from UTHealth Nursing school in 2015 and started working at Texas Children’s Hospital inpatient cardiac unit. Mary has a 2 year-old son and they love to travel together as a family.

Michaela, BSN, RN

Plastic Surgery Nurse

Michaela grew up near Beaumont, where she earned her Bachelor of Science in Nursing from Lamar University. Before joining our team at Basu Aesthetics + Plastic Surgery, she worked as a Telemetry/Medical-Surgical nurse for over 3 years. Michaela is passionate about providing a great experience and excellent nursing care to all of our patients. She loves being a part of each patient’s surgical journey and is dedicated to making them feel comfortable every step of the way. Outside of work, Michaela enjoys spending time with friends and family and being outdoors.

Denae, BSN, RN

Certified Master Injector

Denae is a native Houstonian who attended The University of Texas for pre-nursing and graduated from Texas Woman’s University. She is very excited about being part of the team at Basu Aesthetics + Plastic Surgery.

She has specialized in aesthetics since 2007 and is a Certified Master Injector specializing in Botox, Dysport, Jeuveau, Xeomin, Juvederm and Restylane products. Denae takes great pride in her work and provides patients with customized treatment plans tailored to their individual needs. Her ability to critically assess her patients’ goals and develop treatments to maximize their satisfaction sets her apart. Her vision is to provide sustainable solutions that give clients natural-looking results and enhanced confidence. She is very passionate about continuing education and learning the newest techniques for facial injectables.

Outside of work, Denae enjoys spending time with her family (husband, 2 daughters, and a Pomeranian), being on the lake, reading and singing. She is also passionate about traveling and had the opportunity to visit Europe and Southeast Asia while living abroad in Singapore and London.

Follow Denae on Instagram »


Assistant Administrator

Rosina is New York native, and she’s our Administrative Assistant for Beleza Surgery Center. She ensures that our practice is in compliance for state regulations and manages all the medical records of our Surgery center. Rosina went to SUNY New Paltz to study nursing and she has over 8 years of experience as an Administrative Assistant and over 15 years in Medical Field. Outside of work, Rosina loves traveling, cooking italian, swimming and when the season is here, she likes going to Oklahoma to watch the Women’s gymnastics team with her daughter.

Britney ,BSN, RN

Plastic Surgery Nurse

Britney is from Cypress, TX, and graduated from Cypress Ranch High School in 2015. She graduated from Concordia University in Austin, TX, with a Bachelor’s of Science in Nursing in 2021. She moved back to Cypress, TX, to be with her family and friends. She’s very excited to be a part of the Basu Aesthetics + Plastic Surgery team to provide pre-operative and post-operative care. She started her nursing career in cosmetic plastic surgery and discovered her passion and advocation for positive patient-centered care. In her free time, she loves to travel and spend time with her family and friends.


Licensed Esthetician

Amanda is a Wisconsin native who is a licensed Esthetician with over 16 years of experience in the cosmetic and plastic surgery field. She specializes in the most advanced laser & light technologies, microneedling, Morpheus8, HydraFacial, chemical peel treatments, and medical grade skin care treatments.  After many years of struggling with her own complexion, her dedication to continuing education and patient care allows her to help each client achieve beautiful, healthy skin with the latest, most effective skin care treatments.  When she is not at work, she enjoys spending time with her husband and twin daughters, traveling, and being active, especially outdoors. Her faith, family, and career gives her great fulfillment in life knowing that what she does can make a difference in people’s lives


Licensed Esthetician

Iman is a licensed Esthetician and laser technician from Houston, Texas. She was born in El Paso, but spent most of her childhood and adulthood in Houston. She has a passion for skincare, laser treatments and loves performing body contouring procedures such as EmSculpt and CoolSculpting. Iman is extremely detail oriented and uses that to create trust and long-lasting relationships with her clients. She loves to create custom skincare regimens for all her patients to help them achieve their aesthetic goals. Her favorite part of being an Esthetician is seeing the confidence boost her patients get from their treatments. In her free time, Iman loves to discover new restaurants, decorate her home and spend quality time with her family.


Patient Care Coordinator

Trinh has over 15 years of experience in aesthetics and plastic surgery and offers a wealth of information on every treatment and procedure and help to guide you to what is best for your unique anatomy and desired results. No question is too big or small for her to help with, and she’s known for being both your confidant and biggest cheerleader in every interaction. Trinh is  passionate about being there for you throughout your journey and love seeing each patient’s confidence grow throughout their journey. Our Patient Care Coordinator’s goal is to always have you feeling informed about your options, comfortable with your surgical or non-surgical path, and excited to see your results! Ready to get started? Call us or email Trinh at to hear from one of our Patient Care Coordinators today.


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Nitsa & Krista

Patient Care Coordinators

As Patient Care Coordinators Nitsa and Krista are here to be your guides from the second you call in to your very last post-op appointment.

Nitsa was born in Kalamata, Greece and went to school to Texas Lutheran University and has over 12 years of experience in patient treatment coordinating. She has a great deal of passion for this industry and absolutely love helping others feel as beautiful on the outside, as they do inside. She loves being a part of somebody’s journey from their initial call to post procedure and seeing patients energy take a positive shift, fulfills her. Outside of work she loves spending time with her fur babies. When not with them, she’s with her family and friends doing anything from experiencing new cultures, places, and foods.

Krista is a Texas State University graduate and she has over 8 years of experience in beauty industry. While she enjoyed many positions in beauty industry, her passion has always been the empowerment and development of women. She believes as a Patient Care Coordinator, not only she’s able to make someone smile, but make someone feel confident in their own skin. Outside of work Krista loves trying new activities and meeting new people.

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Rachel and Bota

Marketing Coordinators

Our Marketing Coordinators are the behind the scenes talent who help prospective clients understand our practice. Rachel is a Houston native, and she went to Harding University in Searcy, Arkansas to study Fashion & Merchandising. Bota was born in Almaty, Kazakhstan, graduated from Kazakh-Turkish college and moved to Houston to pursue her Bachelor’s Degree at North American University. They have a combined 10 years in marketing and are always on the cutting edge of marketing trends. Be sure to follow along on Instagram @basuplasticsurgery to see their amazing content!

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Michelle & Christina

Front Desk Coordinators

Our front desk staff is the friendliest around! Michelle & Christina are here to help your experience with us run smoothly, not only aiding in scheduling your appointments, making sure your paperwork is up-to-date, and taking payments but also providing you with comfort and warmth from the second you walk in the door. Have a question about your appointment or looking to schedule a new one? Contact us by giving them a call at 713-799-2278.


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